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Patient Assistance

One way the QMG Foun­da­tion wraps its arms around community members is through our Patient Assistance Programs. Facing a serious health event can be overwhelming. Day-to-day life doesn't stop, and there is added financial strain, forcing tough decisions. The QMG Foundation established its Patient Assistance Programs to alleviate financial burdens by providing support with housing, auto, utility, and phone bills.

What is the Patient Assistance Program?

The QMG Foundation Patient Assistance Programs provide financial assistance with household bills to patients experiencing a health-related financial hardship, as assessed by a social worker, caseworker, or healthcare provider. The programs provide short-term assis­tance (no more than 3 months) with an agreement for a long-term strat­e­gy part­nered with the patient care team.

What qualifies as a health-related financial hardship?

Recent health events: oncology treatment, injury/surgery/procedure that interrupts ability to work, new diagnosis requiring frequent care, or recovery taking longer than expected.

What type of assistance does the QMG Foundation assist with?

  • We can assist with household expenses such as:
    • Mortgage/Rent
    • Utility bills
    • Gas to specialty healthcare appointments (through gas cards)
    • Groceries (through grocery gift cards)
    • Car payments
    • Phone bills

What does not qualify?

  • We are unable to assist with expenses such as:
    • Medical or insurance bills
    • Cable bills
    • Long-term or forward payment past 2-3 months
    • Services that have been disconnected due to non-payment
    • Defaulted payment agreements, outstanding loans or bad debt (including bills that have been sent to collections, or involved in any court processes or fees, etc.)

What is the process?

The QMG Foundation application process starts with a patient's healthcare team. When a patient experiences a health-related financial hardship, their healthcare provider or care team can refer them to a QMG Behavioral Case Worker, who helps them find community resources and assists those with a qualifying health event in completing a QMG Foundation application.

Oncology Guidelines

To be eli­gi­ble, a patient must be cur­rent­ly under­go­ing treat­ment for oncol­o­gy ser­vices. To receive assis­tance, the patient must com­plete an appli­ca­tion and be in con­tact with a QMG Oncol­o­gy social work­er and/​or finan­cial counselor.

General Patient Assistance Guidelines

To receive assis­tance, the patient must com­plete an appli­ca­tion, be in con­tact with a QMG Behav­ioral Health case work­er, and active­ly reach out to com­mu­ni­ty resources.

To ensure we have enough resources to assist all patients, the QMG Foun­da­tion reserves the right to allo­cate finan­cial assis­tance to each patient based on avail­able fund­ing. Regard­less of the sup­port giv­en, addi­tion­al com­mu­ni­ty resources will be pro­vid­ed to every applicant.

To learn more, con­tact our Benev­o­lence Spe­cial­ist at (217) 222‑6550 ext. 6742 or con­tact us below.

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